For many nonprofits, maintaining effective communication and cooperation between employees who find themselves spread across wide areas is often a challenge.
Those organizations include the New York City based National Development Council (NDC), which works with low income communities across the country to secure the funds needed to maintain and improve infrastructure, housing, and commercial growth. The organization has about 80-90 employees scattered across the United States, forcing them to rely on remote communication technologies to stay connected.
Antonio Palumbo, the NDC’s chief technology officer, said the organization’s employees needed a solution that would allow them to work together while working in different locations. The nonprofit operates all over the country, and they needed a way to stay connected while moving around on the job.
“A good majority of the employees don’t have an office,” Palumbo said, adding that the organization relies on efficient tech to allow them to communicate effectively while working across the country. “People are starting to see the value in that.”
Prior to working with Tech Impact, Palumbo said NDC was using a clunky and unorganized network of contractors and vendors to provide tech services. Palumbo said NDC employees were using difficult-to-use remote desktop protocols that required a reliable and dedicated internet connection to function properly.
If the employees weren’t in an office with reliable internet, they often had trouble sharing important data and communicating effectively with other team members.
When the NDC partnered with Tech Impact, the organization began using web-based services like Office 356, Sharepoint, and new virtual desktop infrastructure that allowed employees to work more efficiently while providing them with better flexibility.
“It gives us a lot more flexibility,” Palumbo said, explaining that the new software has allowed the NDC’s employees to enjoy a new level of cooperation while granting them the ability to work from nearly anywhere. Now armed with agile web-based systems, the NDC employees could work and communicate while on the go.
“People are telling me that they feel more connected,” Palumbo said. “It’s the little intricacies that really add value to people’s workday.”
Palumbo said that he is excited for a coming update to Sharepoint 2013, which will allow NDC employees to work more efficiently, even from tablet devices . The software, which operates with Microsoft Office 365, allows users to work together to share important documents and communicate on the fly.
With Tech Impact’s services, NDC employees are confident that their email, calendar, and Office software will always be available, from any device they happen to be working on. Like with Sharepoint, the organization also enjoys updating to the latest versions of the software they use every day, including Office 2013.
“It’s about keeping up with the trends in tech, and that’s huge for NDC,” Palumbo said.