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Full-Service Managed IT For Nonprofits

Our Managed IT Support is a comprehensive solution for all of your organization's IT needs. We provide full proactive tech support including unlimited access to our Help Desk, networking monitoring, and account management.

Through Tech Impact's 20+ year history serving nonprofits, we've grown to support over 400 organizations and more than 11,000 staff members across the country every day.

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What's Included In Managed IT

We support your team and infrastructure in key ways that address proactive maintenance, end user support, inventory, licensing, and more - all wrapped up into one monthly cost.

Help Desk Support

Unlimited access to our Help Desk for all users on staff. Our technicians work directly with your end users to solve all types of tech issues and are available M-F, 8AM - 8PM.

Account Management

A dedicated technology advisor meets regularly to review maintenance reports, discuss technology upgrades, assist with tech assessments and help prepare budgets.

Email System Management

Management and administration of email systems including Microsoft 365, Google Workspace or IMAP system including user management, mailbox support, file permission administration.

Software Licensing Control

Oversight of automatic renewal of software applications and maintenance of appropriate documentation.

Asset Inventory Management

Hardware and asset inventory management including desktops, laptops, and servers and assist with lifecycle management to ensure systems are always current.

Device Protection

Defense against security threats including phishing, malware, and viruses automatically deployed via remote agents on users' devices.

Data Backup & Recover

Execute a backup plan for critical servers both on-premise and cloud-based, including a regularly-tested recovery process.

"From our very first talks with Tech Impact, we found them to be knowledgeable, responsive, thorough, professional, and good-humored. Access to this kind of resource is uncommon for nonprofits."

"It can be really unnerving to experience a security incident. it has been really comforting to have someone next to us to say ‘here’s the next step, here’s what we’re doing, and here’s what you need to do."