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Full-Service Managed IT For Nonprofits

Our Managed IT Support is a comprehensive solution for all of your organization's IT needs. We provide full proactive support including patch management, monitoring, antivirus, and scanning along with unlimited access to our Help Desk during business hours.

Through Tech Impact's 20+ year history, we have worked with over 10,000 nonprofits. What started out as scheduled tech support for regional nonprofits local to our headquarters in Philadelphia has now transformed to full-service, remote Managed IT operations that supports over 400 nonprofits and 10,000+ end users every day.

What's Included

We support your team and infrastructure in key ways that address proactive maintenance, end user support, inventory, licensing, and more - all wrapped up into one monthly cost.

 

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IT Help Desk Support

Give your staff unlimited access to nonprofit IT help desk support for everyday tech issues, with responsive troubleshooting that keeps your team productive.
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Strategic IT Consulting & Account Management

Meet regularly with a dedicated technology advisor who helps your nonprofit plan upgrades, review performance, manage risk, and build smarter IT budgets.
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Managed Data Backup & Disaster Recovery

Protect critical nonprofit data with managed backups and disaster recovery solutions that help you restore files and systems quickly when data loss or disruption occurs.
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24/7 System Monitoring & Patch Management

Keep your nonprofit systems secure and reliable with continuous monitoring, automated updates, and proactive patch management for servers, workstations, and network devices.
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Endpoint Protection & Antivirus

Defend staff devices against phishing, malware, ransomware, and viruses with managed endpoint protection deployed and monitored across your organization.
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Email & M365 Administration

Simplify communication and strengthen security with expert management of Microsoft 365, Google Workspace, and email systems, including user access, mailbox support, and permissions.
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IT Asset Inventory & Lifecycle Management

Track and manage laptops, desktops, and servers with asset lifecycle support that helps your nonprofit stay current, budget effectively, and replace equipment on time.

"From our very first talks with Tech Impact, we found them to be knowledgeable, responsive, thorough, professional, and good-humored. Access to this kind of resource is uncommon for nonprofits."

 

"It can be really unnerving to experience a security incident. it has been really comforting to have someone next to us to say ‘here’s the next step, here’s what we’re doing, and here’s what you need to do."

 

Talk To Our Tech Services Team To See How We Can Help:

 

We Understand Nonprofits, Because We Are One

We support organizations from hyper-local, two-person teams to international, multi-location NGOs. As a nonprofit ourselves, we are uniquely qualified to understand the circumstances, requirements, and goals of social impact nonprofits.

We are committed to providing affordable rates and a team of individuals motivated by the greater good.

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