Why Every Organization Needs a Computer Use Policy: Lessons from the Abel v. Jonesworks Case

In today's digital age, where work is increasingly conducted online and sensitive information is stored electronically, having a clear and comprehensive computer use policy is essential for any organization. Such policies not only set expectations for employees but also protect the organization from potential legal and reputational risks.
A recent high-profile legal dispute between publicist Jennifer Abel and her former employer, Stephanie Jones of Jonesworks, highlights the consequences of lacking or not adhering to a robust computer use policy. Read more about the big-name battle between Blake Lively and Justin Baldoni here: https://www.forbes.com/sites/maryroeloffs/2025/05/10/baldoni-vs-lively-feud-taylor-swift-subpoenaed-in-baldonis-lawsuit/
The Dispute: A Brief Overview
Jennifer Abel, formerly a publicist at Jonesworks, filed a lawsuit against Stephanie Jones, alleging that Jones had improperly accessed and shared private messages from Abel's phone with third parties. In Abel's amended complaint against Jonesworks, she specifically states that she was never shown nor asked to sign any company rules regarding electronic use or ownership. This assertion is found on lines 25 and 26 of the complaint.
In response, Jones filed her own lawsuit, accusing Abel of conspiring to steal clients and breach contracts. The legal battle has drawn significant media attention, with both parties alleging misconduct related to the use and access of digital communications.
The Role of a Computer Use Policy
This case underscores the importance of having a clear computer use policy that outlines:
- Authorized Use: Defining who has access to company devices and accounts, and under what circumstances.
- Privacy Expectations: Clarifying what level of privacy employees can expect regarding their digital communications and data stored on company devices.
- Data Access and Monitoring: Establishing protocols for accessing employee communications, especially during internal investigations or after an employee's departure.
- Disciplinary Measures: Outlining consequences for unauthorized access or misuse of company technology and data.
Without these policies, organizations may find themselves in legal gray areas when disputes arise over digital communications and data access.
The Abel v. Jonesworks case serves as a cautionary tale for organizations about the potential pitfalls of inadequate policies governing computer and data use. By proactively establishing and enforcing a comprehensive computer use policy, organizations can protect themselves and their employees from misunderstandings and legal disputes.
Tech Impact offers a free and custom Computer Use Policy Builder that helps your organization assess and document your technology practices. Don't wait until a legal dispute or a misunderstanding to protect your organization and your data!