Lisa Firnberg

Tech Forward Speaker

National Committee for Responsive Philanthropy (NCRP), Information and Data Director

Lisa Firnberg has been working at the intersection of nonprofit operations, database implementation and information management for over 15 years. Throughout her career, her passion has been to “make order out of chaos” – to unravel complexity, establish consistency, and ultimately strengthen the operational foundation that allows mission-driven organizations to thrive. She currently serves as the Information and Data Director at the National Committee for Responsive Philanthropy, where she manages their Salesforce database and is building a purposeful and empowering information management system across multiple platforms. In prior roles, Lisa has served as Deputy Director for Operations at a statewide nonprofit organization in Maryland and led the Professional Services division of a software company that implemented case management and outcomes measuring software with nonprofit organizations, funders and government agencies across the United States.

Breakout Session Title: "Managing a CRM Makeover: Strategies to Tackle the Refresh Your Users Deserve"