Unleashing Innovation: Using Everyday Technology to Improve Your Services

If you do not already have an account in our learning platform, you'll need to create one to view this course. Chose Register at the top of the screen and sign up. 

People often think of innovation as futuristic, cutting-edge technology, but our research found that it doesn’t have to be—in fact, many nonprofits successfully use existing technology to innovate in more subtle ways, implementing solutions that are often both low-cost and effective.

Join us for a panel discussion about our latest publication, Unleashing Innovation: Using Everyday Technology to Improve Your Services, with researcher Amadie Hart and expert contributors from innovative nonprofits highlighted in the report.

We’ll cover how to:

• Use technology to provide higher quality services
• Create opportunities to do more with less
• Identify the best practices needed to create a culture of innovation to help inspire your own success.

This is a pre-recorded live webinar that took place on May 27, 2021.

About Our Moderator


Karen Graham

Karen Graham is a speaker, trainer, writer, and consultant with expertise in technology leadership and innovation, nonprofit software, and digital strategy.

About Our Panelists


Amadie Hart | President, Hart Strategic Consulting LLC
Amadie is a consultant to nonprofits and trade associations on communications and marketing strategy, organizational development, and events management. Her specialties include using technology for supporter outreach and engagement, project management, and data-driven strategy development.


Kim Morgan | Chief Executive Officer, United Way of Western Connecticut
Kim Morgan is the Chief Executive Officer for Prosperity Digital Marketplace, LLC and United Way of Western Connecticut (UWWC). With more than thirty years’ experience in the non-profit field, she has worked to improve the quality of life for those impacted by poverty, mental health and substance abuse issues, and homelessness. Kim has consulted with non-profits on strategic planning, nonprofit start-ups, and fundraising. She helped lead efforts to win a competitive Boston Federal Reserve Working Cities Challenge grant, and a Bloomberg Cities Challenge award.

About Our Sponsor

b.world combines the most innovative technology and intuitive systems to help you harness the world's most proven way to inspire others to action: stories.



As a CAE Approved Provider educational program related to the CAE exam content outline, this course may be applied for 1 credit toward your CAE application or renewal professional development requirements.