Tech Impact’s Helpdesk Team is here to help! You can easily open a ticket by emailing firstname.lastname@example.org or calling 1-888-798-1350. We respond to emailed tickets within two hours, but emergencies are usually better served with a phone call. Tech Impact support is offered Monday-Friday, 8:30am to 8pm Eastern Time. Off-hours support is provided only through previous arrangement.
If you feel you are not receiving the service you need, please do not hesitate to reach out to one of our managers!