Three people in a call center room

Call Center Associate

The CXWorks programs offers career training to adults in the Las Vegas community that are ready to master Customer Experience. This 8-week program provided at no cost builds students' skills and knowledge required for call center and customer service positions.

8 Weeks
Time commitment
Mon - Fri, 9AM - 3PM
Winter, Spring, Fall
Las Vegas

Kickstart Your Career In 8 Weeks

CXWorks is a program for individuals looking to polish their professional skills, gain valuable career-boosting opportunities, and certify themselves for Customer Experience positions.

Skill Building

Learn communication, conflict-management, and customer service skills through industry-led curriculum.

Hands-On Mentoring

Students are matched with local tech leaders for one-on-one mentoring through the duration of the program.

Accredited Certification Opportunities

Participants study and sit for certificates in Digital Literacy Training, Call Center Associate Certified (CCAC), and
American Standard Typing

Network Connections

Lunch and Learns and Friday Session help students to meet and engage with local company leaders.

Job Placement Assistance

Partnerships and connections with regional companies helps bolster our post-program job acceptance rate.

Post-Graduation Community

LinkedIn groups, job opening announcements, and additional skill training creates a tight-knit alumni community.
Two men looking at a computer

Armando Rojas, 2018 Graduate

"I felt like I was going in circles with no direct path, and I am so lucky a chance encounter led me to Tech Impact"

Launch Your Customer Experience Career Today!

Tech Impact’s CXWorks is a free, eight-week workforce development program that offers customer experience career training to adults in the Las Vegas region.

Students immerse themselves in the skills and knowledge required to be a Customer Experience professional and graduate ready for call center positions. Take advantage of this life-changing chance to enhance your abilities and expand your professional connections to help position yourself as a highly sought-after candidate for customer service jobs.



Fall: September 23, 2024

Interested, But Not Ready To Apply?

Receive details on virtual info sessions, program updates, and more.


Motivated students who meet the below requirements should apply today:

  • 18 Years Old or Older
  • Local to Las Vegas, NV
  • A High School Graduate, But Do Not Have A 4-Year Degree
  • Able To Commit To An Eight Week Program
  • Ready to Kick Off A Career, Not Just A Job

CXWorks is free to qualifying prospects due to the support of generous local, regional, and national foundations, donors, and government programs.

Classes are taught at the Historic Westside School in the Tech Impact Opportunity Center Powered by Barclays.