Spring 2019 CXWorks graduate, Ronald, was born in El Salvador, but raised in Las Vegas. He joined the workforce immediately after graduating from high school to help his family financially and to pay for college, however, was forced to put his educational goals to the side to focus on his family.
During this difficult time in his life, his cousin encouraged him to look into the program that she had just completed earlier in 2019, CXWorks. According to Ronald, “At first, I was very skeptical, it sounded too good to be true. It’s a free, two-month program that teaches you how to ace an interview, they feed you twice a week and put you in contact with outstanding companies looking for outstanding people. And they pay you weekly?” After speaking with CXWorks staff members who felt that he would be a perfect fit for this amazing opportunity, he accepted the offer to join the Spring 2019 CXWorks session.
Ronald was selected by his classmates to speak at the CXWorks graduation on July 26. He shared, “I know that my classmates and I will exercise and practice everything we’ve learned, to push ourselves onward, to achieve our goals and fulfill our dreams.” Shortly after graduation, he secured a full-time Customer Service Representative position with Ameriprise and doubled his annual earnings.