microsoft 365

Strategic Technology Planning

Develop a Strategic Technology Plan which is an extension of your organization’s mission, aligned to your strategic plan, and provides the framework for future technology use throughout the organization.

OVERVIEW

Tech Impact will help you develop a comprehensive technology plan that reflects your existing environment, gaps, and future opportunities as it relates to these dimensions: 

Data Systems & AI

In depth understanding of your data systems and process, data use cases and integration across systems as well as reviewing opportunities for AI integration.

User Adoption & Support

Evaluation of culture around data and technology, your team’s willingness for change and any current or ongoing support they would require to adopt new technologies.

Collaboration & Productivity

Analysis of how your teams are connected across systems, functions, and operations.

Governance & Documentation

A landscape analysis of how your systems are governed, policies and the processes that are enforced across your integrated environment. We will also address your leadership , staffing capacity and skills.

Measurement & Evaluation

A current state assessment around your organizational and programmatic capacity, including evaluation & learning practices.

Social Impact & Business Goals

A mapping of operational and programmatic goals, and the role of technology in your decision-making.

Project Details

A Strategic Technology Plan engagement typically takes 12 weeks, broken into three sections - discovery, findings, and recommendations.

Formally launching with a project kick-off meeting, our team will discuss project logistics, timelines, team structure, and key ways we will work together.

As part of the Discovery phase, we will accomplish three key tasks:  

  • Customize and deliver organizational survey  
  • Schedule and conduct individual interviews
  • Collect documentation on strategic plan, budget, job descriptions, and policies 

     

During the Findings phase, we will conduct in-depth assessments of your organization. Taking the inputs from our Discovery engagement, we will then evaluate your technology and operations landscape with close attention to documenting any limitations or barriers presented by technology. Across each dimension, we evaluate processes, people and systems to accomplish a holistic understanding of the current state of your systems to determine where enhancements would be relevant and beneficial.  

The focus will cover:

  • Social Impact & Business Goals
  • Data & Systems
  • Productivity & Collaboration
  • User Adoption & Support
  • Governance & Documentation
  • Measurement

Once assessments are complete, we will collectively align our findings across dimensions. As part of this process, we will address overlap in your systems and will highlight our insights gathered from our survey, interviews and assessments. At this stage, we will review our findings to your project team, to ensure we have appropriately captured insights.  

 

Finally, during the Recommendations phase, we define recommendations by gathering resources, collecting cost-estimates for solutions and sharing a budget for recommendations made to your organization.  We will build your customized recommendations creating final deliverables, budgeted to your specific needs and use. The deliverables for the engagement are:

  • Copies of the kickoff, findings and final presentations
  • Budget spreadsheet that includes all costs associated with the recommendations as well as a prioritized project list
  • Project report reviewing all the findings, survey results, recommendations and helpful appendices
  • Executive summary of the recommendations.

 

 

“We are grateful to Tech Impact for making us a stronger organization and helping us be there for our families in a better way. We trust them and rely on them for so many decisions. Without them, we would not be able to fulfill our mission as well as we can.” - Philadelphia Ronald McDonald House

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