Mark Mason

Mark Mason joined Tech Impact n 2006 as an on-site technician where he supported Tech Impact’s small lot of local nonprofit clients with their servers, desktop, and networking needs. Over the past almost two decades, he’s watched the organization grow from its humble roots in Philadelphia to a national nonprofit that’s worked with over 10,000 organizations with technology support, many of which he remembers and worked with himself.

In his current role as Director of Customer Success, Mark leads a team of Account Managers that support Tech Impact’s hundreds of Managed Service clients providing strategic technology support and planning, incident response, and overall technology health. Mark regularly calls his clients and teammates from his farm in the Appalachian Mountain – he represents the 8th generation to take over their historic farm where he and his wife grow a bevy of foods, take care of their animals, and run a lovely AirBnB cabin. He enjoys cooking, listening to Jazz, and collecting vinyl records, biking, and sits on the board of the Somerset County Parks and Recreation Association, a nonprofit that oversees hiking and biking trails in Somerset County Pa.