
Coffee Break - Getting Ready for Windows 11: What Nonprofits Need to Know
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This coffee break webinar will explain what Windows 10 reaching “end of life” means for your organization and how to manage the upgrade process.
Wednesday, June 18, 2025, 1:00 - 1:30 PM ET
Windows 10 is reaching end of life in October 2025—are you ready? This coffee break webinar will explain what “end of life” means for your organization, what steps you should take to prepare, and how to manage the upgrade process. We’ll also cover how to tell if your devices are compatible with Windows 11 and what to do if they aren’t. Whether you’re planning for a few machines or a full network, this session will help you navigate the transition with confidence.
About Our Instructor

Mark Mason | Director of Customer Sucess, Tech Impact
Mark Mason joined Tech Impact in 2006 as an on-site technician where he supported Tech Impact’s small lot of local nonprofit clients with their servers, desktop, and networking needs. Over the past almost two decades, he’s watched the organization grow from its humble roots in Philadelphia to a national nonprofit that’s worked with over 10,000 organizations with technology support, many of which he remembers and worked with himself.
In his current role as Director of Customer Success, Mark leads a team of Account Managers that support Tech Impact’s hundreds of Managed Service clients providing strategic technology support and planning, incident response, and overall technology health. Mark regularly calls his clients and teammates from his farm in the Appalachian Mountain – he represents the 8th generation to take over their historic farm where he and his wife grow a bevy of foods, take care of their animals, and run a lovely AirBnB cabin. He enjoys cooking, listening to Jazz, and collecting vinyl records, biking, and sits on the board of the Somerset County Parks and Recreation Association, a nonprofit that oversees hiking and biking trails in Somerset County PA.
Windows 10 is reaching end of life in October 2025—are you ready? This coffee break webinar will explain what “end of life” means for your organization, what steps you should take to prepare, and how to manage the upgrade process. We’ll also cover how to tell if your devices are compatible with Windows 11 and what to do if they aren’t. Whether you’re planning for a few machines or a full network, this session will help you navigate the transition with confidence.
About Our Instructor

Mark Mason | Director of Customer Sucess, Tech Impact
Mark Mason joined Tech Impact in 2006 as an on-site technician where he supported Tech Impact’s small lot of local nonprofit clients with their servers, desktop, and networking needs. Over the past almost two decades, he’s watched the organization grow from its humble roots in Philadelphia to a national nonprofit that’s worked with over 10,000 organizations with technology support, many of which he remembers and worked with himself.
In his current role as Director of Customer Success, Mark leads a team of Account Managers that support Tech Impact’s hundreds of Managed Service clients providing strategic technology support and planning, incident response, and overall technology health. Mark regularly calls his clients and teammates from his farm in the Appalachian Mountain – he represents the 8th generation to take over their historic farm where he and his wife grow a bevy of foods, take care of their animals, and run a lovely AirBnB cabin. He enjoys cooking, listening to Jazz, and collecting vinyl records, biking, and sits on the board of the Somerset County Parks and Recreation Association, a nonprofit that oversees hiking and biking trails in Somerset County PA.
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