Website Design & Development
We are open-source experts who build accessible, standards-compliant, responsive, and modular websites that are flexible, easy to administer, and integrated with your back office. We place the user and usability at the center of every design decision, using personas and journey mapping to ensure your audience's experience ties to your strategic goals.
Are your needs simple? So is this solution!
As part of our commitment to serving the nonprofit sector, we offer a turnkey website solution, called Sprouts, to provide organizations with limited resources access to high-quality websites at an affordable price.
Get Started With Your Website Project
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Why We're A Good Fit
We often provide business process consulting as part of our services, particularly for projects that involve CRM integration. Our goal is to leverage the website we are developing to streamline back-office workflows, eliminate redundant effort, and increase an organization's capacity to mine and analyze its own data—not waste time entering it.
They can use this information to better reach intended audiences through marketing automation, personalized experiences for end users, and other methods that drive revenue or engagement. In turn, an emphasis on data collection, analysis, and utilization can help deliver measures and metrics on aspects of our clients' work that are more intangible.
Message Agency's client retention rate of 96% illustrates our commitment to fostering long-term relationships with our clients and a commitment to the longevity of our products. We have collaborated with many clients for over a decade.
Building relationships that endure has a profound impact on how we do business and our approach to balancing client and agency interests. It also means we have to support what we build, which drives us to do it right the first time.
As a full-service partner, we have in-house expertise on both sides of a development project—both creative and technical. Our formal processes for internal collaboration across teams ensure smooth project planning from beginning to end and helps us stay in budget, keep priorities in check, and align expectations and organizational goals.
We believe it's our responsibility to ensure clients understand the process of web development and the impact of the decisions we make together. Our seasoned process balances structure and organization with a human, high-touch approach (along with an obsession for documentation). A focus on iteration requires good practices in open issues management, change management, and review processes that respect your time and capacity.
From Complicated To Streamlined
Tech Impact partnered with Message Agency prior to our merger to reimagine and redesign a complex and disjointed site.
