Thought Leadership

Technology is always advancing and we accept the challenge to keep pace. Here, our team and our network of experts weigh in and offer helpful perspectives on nonprofits and tech. 

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ML
Thought Leadership
Machine Learning as a Source of Good: Empowering Nonprofits Through Data-Driven Innovation
February 9, 2024
Author: Kamran Makarian In today's data-centric world, nonprofits stand at a crossroads of unprecedented opportunity. Machine learning (ML), a subset...
Hierarchy of Data Needs
Thought Leadership
Unlocking Potential: A Hierarchy of Data Needs for Nonprofits
December 5, 2023
Nonprofit organizations are constantly pushed to do more with less for the communities that they serve. Data is an invaluable tool that nonprofit...
Open source software
Thought Leadership
Open-Source Software Risks and How to Mitigate Them
October 31, 2023
What is Open-Source Software An estimated 90% of organizations use at least one open-source component. Software that allows for public viewing...
Thought Leadership
IPS vs IDS: What's the Difference and Why It Matters
October 26, 2023
If you are concerned about your network security, you may have heard of the terms IDS and IPS. But what do they mean, and how do they differ? In this...
Intrusion Detection
Thought Leadership
What is Intrusion Detection? and Why Do You Need it?
October 26, 2023
If you use the internet, you know that there are many threats and dangers lurking online. Hackers, viruses, malware, ransomware, phishing, and other...
Cyber Security Month
Thought Leadership
National Cybersecurity Awareness Month
October 4, 2023
October is National Cybersecurity Awareness Month, and Tech Impact wants to help your organization improve its security posture against cyber threats...
Thought Leadership
Network Sniffing & Packet Deconstruction: What You Need to Know
August 16, 2023
Have you ever wondered how data travels across the internet? How do you send an email, watch a video, or browse a website? The answer is that data is...
IT Training
Thought Leadership
How to Access Free IT Training for Young Adults through ITWorks
July 27, 2023
Why settle for just a job when you could be starting a career? IT workers are in demand. Many IT jobs include great pay and benefits. Tech Impact’s...
Developing Cyber Security
Thought Leadership
Developing a Cybersecurity Program for a Nonprofit Organization
June 28, 2023
What is a Cybersecurity Program? Cyber risk management is critical to protecting information and systems from cyber threats. Many nonprofit...
Customer Service
Thought Leadership
Traits You Need to Succeed in Customer Service
February 28, 2023
Why Consider a Career in Customer Service ? Customer service is a crucial aspect of any organization that wants to succeed and significant investments...
CX Works Blog
Thought Leadership
CXWorks Prepares Incarcerated Women for a Career Outside of Prison
December 22, 2022
Tech Impact’s Customer Experience training program, CXWorks, offered to incarcerated women at Delaware’s Baylor Women’s correctional facility prepares...
Data Lab Blog
Thought Leadership
Meet the Fellows Solving Delaware's Healthcare Workforce Shortage
December 22, 2022
Tech Impact's Data Innovation Lab recently announced its third cohort of Fellows. The Data Innovation Lab team uses advanced data analytics and...

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